Absolute Business Support

Privacy & Confidentiality Policy

 

Who We Are

First and foremost, Absolute Business Support is committed to protecting your privacy and confidentiality. In other words, we want you to feel confident that your information is safe with us. We are based in Australia and operate as Absolute Business Support, registered under The Trustee for BANCROSS TRUST (ASIC key: 1-63008700953). For clarity, Sue Bary is the owner of this website and can be contacted at Sue’s email: [email protected]

 

What Personal Data We Collect and Why

To begin with, we collect information that helps us communicate with you and provide you with useful services. For example:

  • Your name and email address

  • Technical data from cookies on your browser

  • Preferences you might choose on our website

In addition, we gather transactional data when you make a purchase. Importantly, we do not keep sensitive personal data like health information — it’s removed.

As a result, we collect these details so we can stay in touch with you and respond to your requests. If you ever want your data deleted or updated, you can request changes at any time,  just ask us.

 

How Personal Data Is Created

Your personal data isn’t only from the forms you fill in. In fact:

  • Contact forms, comments, cookies, analytics, and embeds can also create personal data.

  • WordPress, by default, doesn’t collect personal data; however, some plugins may.

Therefore, even if you haven’t typed it in directly, small bits of information may be recorded as part of how the site works — only for functionality or improvement.

 

Comments and Profile Information

When you leave a comment:

  • We collect the information shown in the comment form.

  • We also collect basics like your IP address and browser details to help with spam protection.

  • If you use a service like Gravatar, an anonymised string from your email may be shared with that service to display your avatar.

That said, your picture and comment only become public once you post them.

 

Cookies

Cookies help the site remember your settings so you don’t have to fill them in again. For example:

  • If you choose to save your name and email in a comment, the cookie keeps this for one year.

  • Login cookies help your session stay active for two days (or two weeks with “Remember Me”).

  • Cookies also store simple display preferences.

In short, cookies make your experience smoother — but they never contain surprising or personal insights beyond what you choose.

 

Embedded Content

Sometimes our articles include content from other websites (like videos or images). Consequently:

  • That external content may collect data the same way it would on its own site.

  • We have no control over data collected by sites outside of ours.

So, if you interact with that content, it follows its own privacy practices.

 

Who We Share Your Data With

Generally, we don’t share your personal data. However, if:

  • You request a password reset, certain tech data (like your IP address) may be used to help send that email.

Importantly, we do not sell or rent your personal information to others.

 

How Long We Keep Your Data

For registered users or commenters:

  • Your information is stored so we can recognise your preferences.

  • You can view, edit, or delete your data anytime — except where the law obliges us to keep it for security or compliance reasons.

In essence, we keep only what we need, and only for as long as we need it.

 

Your Data Rights

You have the right to:

  1. Ask for a copy of the data we hold about you

  2. Request that we correct any details that are wrong

  3. Ask for your information to be deleted

Of course, this doesn’t apply if legal requirements mean we must retain some things — for example, for security reasons.

 

Where Your Data Is Sent

Basic data like comments might be checked through automated anti-spam services. Otherwise, your information stays within systems that help us operate smoothly.

 

Use of AI tools in services

From time to time, we may use AI tools to assist with:

  • Drafting or formatting documents

  • Creating templates or content

  • Supporting admin tasks

Important reassurance
  • We only use your information in AI tools when it is needed to complete the work you’ve asked us to do.

  • We take care to limit what we input, especially sensitive or personal details.

  • AI outputs are always reviewed by a human before being sent to you.

  • We do not use your information to train AI systems or for any other use outside your work. OAIC

AI is a tool we use to make work faster and easier — it does not replace human judgement or careful review.

DPA -OpenAI Data Processing Addendum (BanCross Pty Ltd trading as Absolute Business Support and OpenAI)

This OpenAI Data Processing Addendum (“DPA”) supplements, and is incorporated into, the OpenAI Services Agreement (“Agreement”) governing use of the Services and is entered as of the Effective Date between the customer identified above (“Customer”) and OpenAI OpCo, LLC, on its behalf and on behalf of its Affiliates, as appropriate, unless Customer is based within a European Economic Area country or Switzerland, in which case it is entered into with OpenAI Ireland Ltd., on its behalf and on behalf of its Affiliates, as appropriate (“OpenAI”). Capitalised terms not defined in the DPA have the meanings provided in the Agreement. In this DPA, OpenAI and Customer are each referred to as a “Party” and collectively as the “Parties.” This DPA is accepted and agreed to by the authorised representative of each Party:

 

Summary

To summarise:

  • We collect only what we need to help you and improve your experience

  • We keep your data safe and secure

  • You’re fully in control of your information

  • We never sell your details to third parties

This policy helps explain “what, why and how” in a way that’s easy to follow.

No system is perfect, but we take good care to protect your data.

 

Updates to this policy

We may update this policy from time to time. The current version on our website will always be the most up to date.

 

Contact us

If you have questions about your privacy, or how we handle your information, please contact:

Sue Bary

Founder
Absolute Business Support
📧 [email protected]